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Read the FAQ

The most-common questions, organized by topic. ~85% of new users find their answer here in under 60 seconds.

Account issues, billing questions, feature requests. We reply to every email — typically within one business day, often faster.

Found a vulnerability? Report it privately first, please. We treat reports under safe-harbor and acknowledge within 72 hours.

Bugs that are not security issues. Please include browser, OS, and reproduction steps.

Already on our radar? Check the public roadmap. Not there? Email us — we take requests seriously and add the good ones to the queue.

See CONTRIBUTING.md for what gets merged and how the test/typecheck gates work. We review every PR but are picky.

Account / billing — within 1 business day, often the same hour.
Security reports — acknowledged within 72 hours, fix or update within 30 days.
Bug reports — we triage daily; non-blocking issues queue for the next release.
Feature requests — we read everything, but we ship slowly and deliberately. Don't expect a "yes" or a date; do expect a thoughtful response.

Response-time expectations

Account / billing — within 1 business day, often the same hour.

Security reports — acknowledged within 72 hours, fix or update within 30 days.

Bug reports — we triage daily; non-blocking issues queue for the next release.

Feature requests — we read everything, but we ship slowly and deliberately. Don't expect a "yes" or a date; do expect a thoughtful response.